Help Centre

Do you have a question on our product, fibre, shipping, or returns? Perhaps we can help below

Help Centre

Socks FAQs

What colours are available?
Where are the socks made?
What are the socks made of?
How do Akeso Socks eliminate foot odour and skin conditions?
What causes foot odour and how to treat it?
Do you have any discount coupons or promotions?
Do you have a performance/money back guarantee?
My socks have fluff coming off onto my feet?
What causes skin infections like Athlete’s foot?
How did Akeso Socks come to be?
How come I don’t need to wash the socks?
If I do need to wash my Akesos, how should I do it?
How much does delivery cost?
How long do they last?
Help Centre

Colan Pam™ Face Mask – FAQs

What size do I need/how do I wear the Colan PAM™ mask?
Do I need to wash the mask/how do I look after it?
Can wearing this mask guarantee that I won’t get Covid-19?
Help Centre

Shipping

Do you offer free shipping?
Shipping within Australia
Estimated delivery time within Australia
International shipping costs & delivery times
Tracking your order
Problems with your order?
Delivery conditions
Customs and import charges for international orders
Help Centre

Returns

If you are not satisfied with the performance of Akeso Socks, you may return them to us within 30 days for replacement, exchange to the equivalent value of your purchase or a refund. Read our full Performance Guarantee Warranty Terms & Conditions.

We take every measure to ensure you are satisfied with Akeso Socks, but if you have any issues, please lodge a return by completing the web form below.

You can return your socks within 30 days of purchase. If your socks are faulty we will send you a replacement pair free of charge.

Akeso Socks is most accommodating in terms of sizing but please check our size chart prior to purchase and if you are unsure, feel free to contact us for assistance. We will replace incorrect sizing if the socks are untarnished and in their original packaging.

Our support team will respond to returns enquiries within 1 business day and exchanges will be sent immediately following the receipt of the exchanged products. The cost of returning the item(s) by post is at the expense of the customer, unless faulty.

For any additional enquiries, please contact us.

Help Centre

Returns Form

    Help Centre

    Size Chart

    Scroll-Gesture-Right
    Sizes AU Size US Size UK Size Euro Size
    Small 4-6 5-7 2-4 35-37
    Medium 6-8 7-9 4-6 36-39
    Large 8-10 9-11 6-8 38-41
    X-Large 10-12 11-13 8-10 42-44
    XX-Large 12-14 13-15 10-12 44-46
    Sizes AU Size US Size UK Size Euro Size
    Large 6-8 7-9 5-8 39-42
    X-Large 8-11 9-12 8-11 42-46
    XX-Large 11-14 12-15 11-14 46-49
    Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.
    Scroll-Gesture-Right
    Sizes AU Size US Size UK Size Euro Size
    Small 4-6 5-7 2-4 35-37
    Medium 6-8 7-9 4-6 36-39
    Large 8-10 9-11 6-8 38-41
    X-Large 10-12 11-13 8-10 42-44
    XX-Large 12-14 13-15 10-12 44-46
    Sizes AU Size US Size UK Size Euro Size
    Large 6-8 7-9 5-8 39-43
    X-Large 8-11 9-12 8-11 43-46
    XX-Large 11-14 12-15 11-14 46-49
    Scroll-Gesture-Right
    Width

    Measure from ear to nose then double.

    Height

    Measure from bridge to chin.

    Mask Left - Right Top - Bottom
    Knitted 3 layer - R 185mm 140mm
    Knitted 3 layer - L 190mm 145mm
    Woven 2 layer - R 250mm 135mm
    Woven 2 layer - L 280mm 155mm